cat liu

Review of Mackenzie Health

My dad died at this hospital in January 2017. They...

My dad died at this hospital in January 2017. They had the worst patient care you can imagine. He had terminal cancer and was treated so badly. One morning, we found him choking on some egg yolk. A nurse had shoved the egg in his mouth but it was too dry for him to swallow. We had to rush to get him some warm water to help the food go down. He was also moved from ER to the hallway due to over-crowding. Then he was finally moved to a room that he had to share with an ignorant, racist man. The man swore loudly at us for taking up too much room, for making too much noise, and for being Asian. He made profane comments when the priest came to pray with us during my father's last hours. When my father passed away, the man said that he hoped my father would go to hell for having rotten children like us. The nurses and doctors did nothing to protect us. I felt so violated during such a vulnerable time.