Charles Wilde

Review of Lindsay Acura & Lindsay Honda

Lindsay Acura is hands down one of my favorite pla...

Lindsay Acura is hands down one of my favorite places to work with. They're fair, honest and will work hard to get you in a vehicle you love. It is obvious their care for customer service starts at the top and trickles down from the top.
My day started with another dealer trying to con me out of my trade. ("We're Stealin") Needless to say, I walked away from the table. I work at a dealership selling RVs so I understand the game they NORMALLY play. When I went into Lindsay I was greeted by Tabatha, I explained to her I really would like a Honda Accord but I am open to suggestions. She immediately had a car for me, an Acura TL 3.7 SH-AWD. She let me test drive it....and a couple of others. After landing on the TL for sure I told Tabatha where I needed to number wise and she got me there plus more with NO GAMES. The next day my wife and I went in to purchase the TL. The Finance team was awesome. we worked with Ashley and Zach, they got us where we needed to be.
Unfortunately a couple of days after ownership I heard a Ticking coming from the motor. Distressed I called Lindsay's service center and they told me to bring it in immediately. When I arrived they took the TL and had 2020 Acura RDX warmed up and ready for my day. After a nerve-racking day of waiting to hear back, I got a call saying it was a common issue. The timing belt tensioner. They said they'd have it ready by five o'clock. At three-thirty I got a call saying it was ready to roll with no charge to me.
If you're looking for your typical dealer it won't be found at Lindsay. This is a world-class dealer. Truly a wonderful experience. Under promise over deliver is in their DNA.
Tabatha, Ashley, Zach and Service thank you so much for all you've done for us!