Jennifer Cruz

Review of CJ Restoration - Denver, Color...

Very dishonest company and difficult to work with....

Very dishonest company and difficult to work with. The sales person explained that we were signing for a certain amount that our insurance would cover and if there were any issues along the way that we should contact him directly first. We had many issues along the way, with cancelled installations dates when we had to take off work to be there to contractors showing up unannounced. Every time we called the sales person, he just directed us to the office. The project, which was just a few window replacements and a roof, was supposed to be completed in 3 months...it took them 6 months! When the project was complete, we never received any invoice, rather a text that stated we owed a MASSIVE amount of money and that the person who sold us our insurance policy didn't do us any favors. If we didn't pay what was due by the end of the week, they'd place a lien on our home. We had to REQUEST an invoice and when compared to our paperwork, CJ Restoration received the same amount of money we signed for on the original paperwork. Communication with this company is HORRIBLE and they don't stand behind their word. I am embarrassed that we referred our neighbors to this company, as they are having many similar issues as well. I'm not sure how they are A+ Rated with the BBB, but be ware!