I had just left the Subaru dealership across the s...

I had just left the Subaru dealership across the street and wasn t looking forward to another round of negotiating. As soon as we pulled in, Allyn greeted us and made us feel very welcome. We both wore masks and Allyn asked us if we d be more comfortable if he wore a mask too. Allyn was very friendly and very focused on creating a positive customer experience for us. He walked through the selection and gave me a great rundown of all the features and their benefits in the car I chose. After the test drive, which was really easy and I was surprised at how user-centric the design of the Venza is- we went into negotiating the price. Allyn was the definition of transparent and solution-oriented. He went back and forth with finance multiple times until we both had found an area of compromise on the price. I didn t feel any pressure to sign or commit to anything I wasn t comfortable with, and Allyn really earned my trust. He sat with us the entire time during closing, even as other reps were chasing prospects, Allyn was DEDICATED to our customer experience and I honestly think every other salesperson at Evans could learn from his example.

My car is awesome and I m very pleased with the decision to try Evans. I would highly recommend asking for Allyn if you aren t sure what you want but have a lot of questions and want to work with someone who is going to earn your trust at every touch point.

Finance guy was super friendly too. Actually everyone we interacted with was friendly and made us feel welcome. They clearly have a solid operation and know what it means to be customer-centric.