Benjamin Turner

Review of Omni Tucson National Resort

Lacking, cold, aggressive and misleading...

Lacking, cold, aggressive and misleading...
That is the words to describe my spa day here...310.00 was the fee paid for a massage and facial...the facial was the worst, the girl literally washed my face, put a mask on me and sat on her phone while drinking her Starbucks...no arm massage, no steam NOTHING, literally had better spa treatments at a beauty school. She did not even bother to put my hair up out of the way and just got soap and SPF all in my hairline...The massage...well I left in pain. It was the fastest and most aggressive thing I have ever experienced. Nothing calm or relaxing about it.I am 98% sure she only used her elbows on me. Oh and to top it all off, I left with so much lotion on my body I was slipping in my sandals the rest of the day...I had lotion in my hair ( had to wash it 3 times) I could write more, but I need to go take some ibuprofen for the shoulder pain. Save your money and go ANY PLACE but here.
Oh and they add tip in, so the employees have no reason to actually do anything.