Lakeiya Teague

Review of Wagner Portrait Group

There isn t another option to leave. I ve dealt wi...

There isn t another option to leave. I ve dealt with them as a business for YEARSSSSS. I believe they ve literally done my pictures as a kid so this disheartening to leave a low review. The review isn t for picture quality because that isn t the case. The pictures themselves look amazing. They always do and the subjects aren t so bad themselves . The problem I have is as someone who ordered a pretty expensive package I wasn t happy with the way the photos turned out. I asked them if they knew of they were doing retakes or if that was available as an option (still waiting on that answer). The problem is that no one thought hey why don t we tell this young lady(my third grader) that her collar is messed up. The man on the phone(you could tell he could care less about the memory these photos help for me, but maybe that s his tone with everyone I don t know him to say)said that not their job. That s the job of the school. I don t know the environment that they had to deal with that day but decent human courtesy could have been giving considering how expensive these prints are. They could have told her fix her collar and didn t have to touch her if that was a concern. I guess they figure they ll have business regardless so they could less of I return my prints or if I m unhappy.