So this was my first time in a premier collection ...

So this was my first time in a premier collection BW at first it was ok the building is not old.

Staff at the beginning were ok friendly polite the manager I did notice walking around with out a face mask I got checked in after having to call someone to the front desk paid with a BW gift card.

The room itself was ok have the usual the products that you find at BW bed comfortable very thin sheets though no extra blanket in the room at all bathroom standard.

Breakfast was disappointing they advised that it was modified breakfast oh it s frozen sausage in a croissant in the fridge individually wrapped I took one microwaved in the room wasn t good at all.

Checked out and even though I stayed on 19th January and today is 27th January I m know having to raise a complaint with the head office as they are still holding funds on my credit card for no reason.