It took a year for them to get my insurance compan...

It took a year for them to get my insurance company to approve it. Then, they didn't have the pre-inspection so now the final isn't done. My roof was put on July 2nd. I call and they all tell me the scheduler will call me but never does. I have an open permit on my home and a notice of commencement so I can't refinance my house until they do their job that has already been paid for. I regret ever opening my door to them when they knocked.