Jennifer Lester

Review of CopperView Medical Center

I have been going to this clinic for 12+ years for...

I have been going to this clinic for 12+ years for both my kids and myself. Yet lately it hasn't been the same experience. I love the doctors, but the pace is so slow I waited over an hour with my two boys in a room for 12 year old shots. We saw the doctor and that was great but after she was done we waited, and waited for the MA to come in with the shots. As most parents know kids get restless and bothered sitting in a little room for a long time. There were two other MA's sitting out there literally just sitting, joking with one another. We came in and out of the room to get air and move around a bit and neither of those two MA's helped the MA that was helping Dr. Garcia. IDK why they could't or wouldn't help out but it was so ridiculous. I am saddened that a work place would be that way. Also I have had issues with billing and it being the facility's issue and I get a pay now or incur 60% price increase. I have left SEVERAL messages for Jessica to see if there was a resolution for it. With NO return call. Its all become way too frustrating. Looks like it is time for me to look for another facility for my kids and I.