Erin Pittman

Review of Marriott Courtyard and Residen...

Such a disappointment this go round. Stayed here a...

Such a disappointment this go round. Stayed here a year ago and thought it was godsend after having stayed in ESA for 2 months. Came back this year after having spent 6 weeks in the Domain Residence Inn. The amenities are by far much fewer, the customer service is definitely lacking. Although a friendly staff they are not very accommodating I suspect due to the limitations of ownership. I seem to keep getting a front desk clerk who apparently has been trained to state "I really don't know this is my first week" as an acceptable answer to any question you might have without even suggesting she might inquire of more tenured personnel of the reply you are soliciting. Please do not count on the same amenities as other Residence Inns, even down to the toiletries or trash disposal.