Ryo Inspiritus

Review of Thrifty Car Rental: Cranberry ...

I had a 5 star review here because until today, it...

I had a 5 star review here because until today, it has been a damn good experience.

Last night while driving, a deer ran into the front right corner of the car I was driving.

I have just been informed that I can never again rent from Thrifty.

If the accident was my fault, I could see the logic in this. But it is not. I have been faithful to you guys and you turn around and pull this.

Beware...you get into an accident, even if it's not your fault, you're forever banned from doing business again. This may not be the choice of anyone working at that branch, and Ethan is awesome (for keeping me fully informed of procedures and processes) but the Thrifty Corporate decision to ban future business with a good customer involved in a NOT AT FAULT ACCIDENT that is even considered an ACT OF GOD by my insurance company is bad business, and I am removing my once praising review for this.

If you're going to use Thrifty, this is a good franchise and Ethan is a great Manager. I never had to deal with anyone else, but this recent revelation infuriates me. I won't be back until it changes.

Even Enterprise never did this to me...