The salesperson was amazing. The service departmen...

The salesperson was amazing. The service department lacks luster for a luxury dealership in Plano. Small items, such as forgetting to reset the oil level, created a unnecessary repeat visits. Each visit, 4 within 30 days, we reminded the service team why we were there, though notes were explicitly provided in the call details. I was told by a friend I could go to another AutoNation dealership never by the service department. As I explained to the Service Advisor, the one never at his desk or answers the phone, go up Parkwood/Spring Creek to the other luxury dealership and observe/learn from their service department.