Jane Papanastasiou

Review of Champneys Forest Mere

Just back from 2 nights stay at forestmere. ..have...

Just back from 2 nights stay at forestmere. ..have been numerous times before but definitely a deterioration in restaurant at breakfast and lunch... had to wait for bread to be replenished on both days people queuing to toast bread ...they even brought out a loaf straight from oven that was frozen in middle...had to be taken back to kitchen... the hot plates at lunch were empty n you had to ask waiters for more food to be Cooked , staff seemed very stressed so kitchen was probably in turmoil .. lounge area was very messy n dirty monday night... dirty plates and cups everywhere. .. my husband and I both had issues concerning the massages but they have agreed to give us one free of charge if we go again in October. . Think they need to look at staffing issues as they don't seem to have adequate staff cover to cope with the amount of guests... on this occasion I was very disappointed. .