I will never use or recommend a company that not o...

I will never use or recommend a company that not only has awful customer service but also a company that sends accounts straight to collections after only 2 months of not receiving payment. The ONLY statement I had ANY knowledge of was sent through a text message, my husband immediately called and requested a paper copy, like I should have received from the beginning! Once I received a REAL statement I immediately sent in a payment. At this point it had already been sent to the collection agency. The woman I spoke with this morning was completely unsympathetic and had no way of helping an actual paying patient. All she could do was pass on a few notes to the debt collector stating that my address was listed wrong on our account. That is it! I felt very unheard, I was just another person calling and she didn t have time to hear me out. She also made it clear that even if the bill was paid at this point she couldn t guarantee it wouldn t still show on my credit. After reading several reviews, I can clearly see that this is how this company works. I would never recommend them to anyone.