R

I went in and found the perfect car! They drove me...

I went in and found the perfect car! They drove me over to the Honda dealership but I was unable to test drive the vehicle that day and scheduled another visit where I would be able to drive it and hopefully drive home with a new car. I live an hour away and have a busy schedule, so a few weeks later and countless calls and texts from the salesmen, I went back in. I drove to Columbia and was then told that they had sold car I came in for. Three and half hours later they miraculously found a vehicle that was the same year, make, model, miles, and color. After explaining that it was the same vehicle I was insulted and told it was indeed not the same. They explained that in 30 minutes after they cleaned it I would be able to test drive it and we could talk numbers. 35 minutes passed and they then told me that they couldn't get ahold of anyone and I could come back in another time. I thanked them for their time and walked out. After I left I went to Honda and found the exact car I came in for! It was the same because it has a small scuff on the right side. My experience at Machens was TERRIBLE! I would not recommend them to anyone. I was insulted several times through out the day by these people, as well as, lied to.

Comments:

No comments