Terri McDonald

Review of Hilton Columbia

I made reservations for this hotel 5 months ago to...

I made reservations for this hotel 5 months ago to attend an event at Colonial Life arena. I particularly wanted to stay here due to the fact it was within walking distance to the arena. Well much to my surprise I arrived and my reservations had been canceled. They tried to notify me within a couple of hours of check in time!!! Too late! I was already on the road by then! Never been treated so poorly by any business!! I almost lost $250 worth of tickets on this trip, not to mention 2 days vacation time, boarding at my Vet for my 4 animals, and much aggravation and stress!!! I'll never, ever stay in a Hilton or make reservations with one again!! And that goes for business travel too!!