Craig Roberts

Review of Mercure Hotel Auckland

My wife and 7 year old son are in managed isolatio...

My wife and 7 year old son are in managed isolation at the Grand Mercure Auckland. The hotel room was not clean and the dust caused them both to get hay fever. The food was unhealthy processed rubbish and the kitchen couldn t even steam some vegetables for them. They couldn t get on the bus to get exercise and fresh air very often as the bookings were always full. They are glad to be back in NZ, but her stay at this hotel has not been pleasant.