Kenya Renfrow

Review of ROI Call Center Solutions

Overally the company seems like a decent place to ...

Overally the company seems like a decent place to work. However I was assigned to the Samsung project and the TL was completely rude and unprofessional. I addressed the concerns with my leading manager and he dismissed it without consideration and was very rude during the whole process. I will never work with ROI because of Christian and how he lacks the responsibility to earn the title of manager. If I could give zero stars I would, I had zero training but listening to people and then I was thrown on the phones day 1. The guy who trained me was an jerk and was swearing about how he did not want to train new people. Managers do nothing but sit on computers and tell you you need to answer more calls or get more surveys. I will never recommend ROI because of such a terrible experience and lack of professionalism. Do not work here unless you absolutely need a desperate job.