linda Combs

Review of North Florida Regional Medical...

My Husband was admitted for heart issues a couple...

My Husband was admitted for heart issues a couple years ago. The staff and Doctors were absolutely wonderful. His care was great, professional and personal. The nurses were wonderful. The only issue I have is the fact we had little insurance coverage and made arrangements to make monthly payments. We have NEVER missed a payment. When I called to see what our balance was and why we have not ever received a statement. I was greeted by a very rude person who did not speak very good English. She said I needed to pay $50 a month when the agreement was for $35. Our balance is just $350. After all this time of paying $35 and unable to pay more and almost paid off she was very rude. It was quite upsetting.