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Brian Jamieson

3 years ago

We have had Westcoast Landscape & Lawns for a few ...

We have had Westcoast Landscape & Lawns for a few years in our community and to be honest, at best, they are the more costly and barely deliver on what they've promised. I had a chance to have a candid conversation with our account manager and it's very clear the problem comes from their ownership. I've learned that the owners hired their personal trainer and used car salesman to be the General Manager of their newlly opened branch. Within 18 months they have lost all of their account managers and all of their department managers. It's pretty clear to see that this "family run business" has completely lost sight of what's right for their customers in order to build a bigger company. After hearing from this Account Manager it's very clear that the only important issues are their new cars, their new boats, And their new homes. I would think twice before hiring this company, because we've seen nothing special in our community (but we pay twice as much) and from what I was told their close to implosion due to upper management.

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