Tony Do Review of Fort Bend Kia
I went to this dealership not expecting much. I wa...
I went to this dealership not expecting much. I was treated very poorly at another Honda Dealership in Houston and it turned me off from buying a car from a dealership. I went as far as purchasing a car through the "Big Three Online Car Dealerships" and overpaid. I returned it because of my great experience here. I am so glad I tried again in person at Fort Bend Kia. I worked with Dave Demiglio (Sales) and Gaston Gomez (Finance) and was able to meet Jeff Stone (Manager). All three were genuinely friendly and made this experience memorable.
I worked with Dave over the phone and email and he confirmed details and was able to provide me a fair price for a vehicle I was interested in. He made sure that I was able to come by and check out the car, get a test drive, and got temporary plates done. He was very kind, patient with my needs, and kind and courteous at all times. I had a lot of questions and he was happy to answer all of them.
I was a little apprehensive to meet with Gaston for the financing portion. He was very understanding of my financial situation, needs, and did not pressure me to get anything that he did not think was appropriate for my driving needs. For example, he didn't think that it was worth it for me to get tire protection, given the condition of the roads I live around. He was also kind and patient and did not rush me into signing all of my contracts without me reading through it and letting me take my time. It was a pleasant experience.
Jeff, the manager, came out to greet me. He gave me a tour of the facility and showed me the service center. He was very kind and answered all of my questions too. He was professional and was very transparent in the whole process of buying a car.
I would highly recommend this place for anyone looking for a place to buy a car. This was the first car I had purchased. Everyone here was so kind! Hopefully this review will help those apprehensive to go to a car dealership who have had negative experiences elsewhere.
Ask for Dave and Jeff when you visit. They'll make sure your needs are met in a respectful manner. I'll be sure to be back in the future if I do need another car!
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