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Review of Onze Lieve Vrouwe Gasthuis

I have been calling the hospital since 00:30, I ge...

I have been calling the hospital since 00:30, I get a gentleman on the phone who answers the phone and says 'good morning'. The gentleman says 10x hello then I say hello back the gentleman 15x on, I call for the sixteenth time the man gets angry and says that I say hello too often and that he therefore can not mean anything to me, in the end I could have my question about my father that I could not reach for 5 hours. Next I mention the department number there the gentleman connects me to the emergency department, the lady who answers says we can not answer your question you have to call again. I call again but the gentleman keeps connecting me with the emergency room, which makes me very angry. When the hospital called again the gentleman gets angry because I react angry after having called about 20 times. And finally connect me well after hours, then I get the department 5c on the phone. My father would be operated on Saturday morning was the appointment, so did not continue. We were still in the hospital 22:00 evening and he had last eaten on Friday morning and went to sleep because of the severe pain so only woke up Saturday morning. So we asked Saturday night for the doctor who works at night or we can give food, who said no because the doctor might have been able to operate before 00:00. My mother then asked if we could bring food if the operation did not take place on Saturday evening, the lady of the night service said that she did not have to, and that she could give food to my father. But no food has been given and he has slept until half past three since we left. When we had the 5c on the line, the lady said that it is not their responsibility and that people can go for weeks without food, so we did not have to worry. 2 days without food was so normal, I spoke to that lady for an hour and she has told me so often that they do not give food because in the morning maybe he will be operated on, after an hour she has decided to discuss it. with the doctor. And he was allowed to eat?

This is not a 1/3 of the events that I can report. I doubt now how we will trust the hospital, everything that is promised is not done. The man who picks up the phone I do not want to start over. Here I see how uninterested the employees of the hospital are, I will also report this in the hospital and fill a complaint form in the hospital. If there was an option with minus stars I had checked it, because this service does not even earn that one. We live in Europe this is ridiculous !!!