Dorsace Salehi

Review of Herndon Family

I never had a negative experience with the front d...

I never had a negative experience with the front desk or anyone here! I'm actually surprised to read all these negative reviews, so when I went for my check-up this week, I paid more attention to everything and everyone this time. First of all, they are doing amazing being safe during Covid pandemic. You wait in the car instead of the waiting room. They take your temperature and do a screening before you go in. Front desk was quick scanning my insurance. Check up went well and I left happy again. I had to do a blood test at Labcorp. The system was down there so I called family medicine and the front desk faxed the doctor's order in less than 2 minutes. I also never had issues with scheduling an appointment.
And yes my favorite doctor, Dr. Cooper, works here. I did my GYN check up with a nurse practioner, Katie, and she was fast and great!

I really wanted to share my experience because they don't deserve a low rating. I have been in doctors offices where they made me wait for hours, people were really rude and even messed up my insurance cost. But people are really nice at Herndon Family Medicine.