Tim Forrest

Review of Wayfair

Ordered a couch that was stated in stock on websit...

Ordered a couch that was stated in stock on website on Nov 13th. Took till Dec 4th to find out that it was back ordered and not back in stock till Dec 14th with no communication in between that time. So my problem is if it takes 3 weeks for an order to get to your supplier, then your problems are only going to get worse.

So in the end, I had to cancel order because what I expected was delivery long before Christmas. In reality, based of the garbage one of your case managers tried to feed me, was a couch that wasn t going to get to me until well after the new year.

Maybe it s time to start going back to brick and mortar stores where they can check back room for stock in minutes.
I unfortunately will never buy furniture off your website again.

This is a zero star review. Not a 1 star review.

Good luck