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Emma's Diary

3 years ago

They took advantage that our insurance adjuster wa...

They took advantage that our insurance adjuster was there and they told him they will do an inspection for us with no charge just an estimate to see if we will like to have their services.
They lie to people. They said within 48 hours we could cancel any contract without telling you that you still have to pay 18% of how much the insurance gives you.

Since the first time they are responsible to tell you this, The guy that was at our house told us to sign a paper that it wasn't a contract, just a paper to show his boss that he was working and that was also to send to the insurance to see if they would approve the damage on the house.

Being a big company they need to be clear with customers and if you decide not to get their services I don't think we should be punished. We have the option to choose who ever we want to work in our house. and to choose a company they need to tell you what they offer first without lying to customers. REALLY BAD EXPERIENCE.

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