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Heidi Marie

4 years ago

UNRELIABLE. RUDE. LAZY. As others have said, this ...

UNRELIABLE. RUDE. LAZY. As others have said, this company is absolutely impossible to get a hold of. It took 2 weeks(and me calling multiple times with no response) from them to finally schedule an appointment date, only to tell me that the next available appointment was almost 2 weeks away. And to top it off it would be another 4 weeks before my counter was delivered. This was after I was given a 4 week TOTAL turn around time from the place I purchased from. I was friendly on the phone and got nothing but rudeness from the woman on the line(Sarah). I ended up cancelling my order because I cannot stand to give my business to companies who do not value their customers. I wish Home Depot did not use such an unreliable, rude and lazy company. DO NOT DO BUSINESS WITH THEM.

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