Sebastiaan Scheij Review of Prijsvrij.nl
Booked a trip to Egypt in December through Price F...
Booked a trip to Egypt in December through Price Free.
Following Covid-19, the tour operator ITS Reisen indicated that all trips booked before the start of Covid-19 in Europe with a departure until July 31 may be canceled free of charge. However, Price-free has its own rules in addition to their ANVR conditions (so that the entire ANVR is no longer useful), so this is not possible via Price-free. After much contact with Prijsvrij about the matter, we do not get any further. I then contacted a Travel Counselor who also offers travel via ITS Reisen. This indicates simply to cancel according to the conditions as ITS Reisen indicates. In my case this means cancellation against a voucher of 0.01. Also, they can never ask me to make the final payment as they cannot guarantee that my trip can continue. It then justifies the Travel Counselor to cancel my trip free of charge, also according to ANVR conditions. Currently, I have appealed to Book 6 of Civil Code Article 263. "In case there is good reason to fear that only partial or improper fulfillment will be made, the suspension is only permitted insofar as the shortcoming justifies it." This trip cannot offer price-free on the basis of what we have booked. Price-free can therefore not but cancel our trip. Even if the travel advice turns yellow, Price-free cannot meet the expectations we have booked. At that time there are restrictions that were known to us when booking. Also, the risk that the country will be locked again is too great. We cannot run any risk for this with our own business. To be locked up in Egypt or quarantined for 2 weeks upon return. Price-free can therefore not more than cancel. There are already pages being created / legal assistance enabled and bad reviews written on all pages with reviews. Hope for Prijsvrij that they can keep their heads above water and that they don't lose out to the customer!
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