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Mini-Van Heaven

Mini-Van Heaven

My wife and I have been looking for a family vehicle for awhile now. We looked at several mini vans for their functionality. We settled on the Chrysler Pacifica. We worked with Hunter Smith "H2O". From the first meeting to purchase about 6 weeks lapsed. My wife is very cautious when making a big purchase. Throughout the entire time Hunter stayed in touch, was not pushy and even recommended a few things for us to consider. Finally, we were ready to purchase, but he was tied up with another customer. So his colleague, Alejandro stepped in to pinch hit. He was just as much of a professional as Hunter was. Both were friendly, informative but not too aggressive. We left the dealership that morning to consider our choice, let the kids have a nap and that same afternoon, I texted Hunter the van we wanted. He located it, took a photo of him guarding it and waited for us to arrive. Despite that fact that we arrived at the dealership just some 45 minutes before he was due to be off and that he had dinner plans, Hunter never made us feel rushed and took great care of us. In fact, they even tolerated our kids who were ready to be done. Once we were in the hands of the finance, he was done. He was late for dinner, but never complained. Even the finance guy, Thomas or "Tomcat" was awesome. Finally Alejandro took us through our final walk around and covered anything we didn't already know, with wasn't much. If you want a great sales team and overall positive car buying experience, we would strongly recommend BIG O' DODGE on the motor mile and asked for Hunter! Even after the purchase he has followed up to make sure we don't have buyers remorse.

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