Critical: Value

Critical: Value
$1200 Service!!? I originally went in for a manufacturers recall and an Engine light - All of which would have been covered under warranty. I recently bought the car and it needed an oil change and the tires rotated. I asked for a service and the Advisor scheduled me for a maintenance preferred service. The vehicle had 41k miles at the time of the service and they decided to complete the 45k service which is fine. Ramon the advisor completed up sold me and cited the 40k service instead of the 45k service and did a lot of additional work outside the service manual which mind boggled me. This is the meaning of "maintenance preferred" its a premium service you don't need but that is how they make money and prey on the trusting people who walk into their garage. Whats more is when I rang the manager and advisor they cited that because of California's conditions they offer this kind of service to everyone. Its the bay area - temperatures are not extreme and the roads are better than most other states! I am extremely disappointing with the dishonesty of this dealership and their unwillingness to make it right by offering me more than a free oil change. What is worse is that the advisor never gave me details of the service in a quotation when I dropped my car in - very unprofessional and dishonest. I would not recommend anyone bringing their vehicle here for a service! Or if you do get details of the service or just tell them exactly what you need and be firm with them.