David Nasmyth

Review of Todd Nelson Chrysler Jeep Dodg...

I purchased a Ram truck from this dealer with the ...

I purchased a Ram truck from this dealer with the best possible warranty. After 11,000 km's the truck quit on the highway. That was Sept 17th. It's now Nov 20 and they still can't provide an estimated time of repair. I haven't had any kind of help to remedy the situation from the dealership. Nor have they provided me a replacement truck for work. It has been very frustrating. It could be months more before a repair.
They also tried to tell me that I had a faulty fuse on an earlier warranty claim and not covered in warranty. The air suspension is problematic in the Canadian cold. The fuse actually worked perfectly protecting the truck from a faulty compressor. This is when they learned I am a helicopter mechanic. If this happened to someone who wasn't mechanically knowledgable. They would have been scammed.
I hope other can learn from my horrible experience with the dealer and FCA canada.