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Scarlene Rocks

3 years ago

Excellent customer service support! Chris, my repr...

Excellent customer service support! Chris, my representative took the time to help with all my concerns. He was attentive, professional and really listened to what the issues were which was refreshing and sometimes hard to find these days. Chris took the time to explain the the differences in both bills and what the items listed in detail meant and why some charges were applied. He was even kind enough to let me know I had gift cards due to me that I was not aware of because of Covid19 and all the new changes it has brought to the world. I wish we had more customer service representatives like Chris in the world who clearly understood the needs of his customers. If Chris is due a raise hesitate not to give it to him. If there is a higher position he can apply for tell him I said go for it. Thank you Chris for all of your help today and most of all stay safe!

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