R

Richard TOUITOU

3 years ago

Hello

Hello
I have a criticism for you.
It's been 45 minutes that I try to communicate with you. As soon as I say that I only speak French, the person on the phone tries with all his kindness, man or woman, to pass me one of your collaborators in an office where he nobody is there and the phone rings for 2 to 3 minutes without answer and I got hit 3 times.
What is sad for us French is that your switchboard offers us several languages
1 ivrit
2 English
3 Russian
4 Arabic
AND NEVER THE FRENCH unfortunately you are not the only ones all the switchboards of hospitals never offer FRENCH to us so I am not telling you how difficult it is for us.
Today I stayed 1/2 hour trying to get you because I didn't understand what your switchboard was telling me.
Press
button 1 ivrit
key 2 English etc ... etc ... and the rest I did not understand except the request of the Teouda Zeoute.
Please try to remedy it and put a FRENCH speaking staff.
Thank you in advance for your understanding
Thank you

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