If I could give zero stars, I would. I found this...

If I could give zero stars, I would. I found this store via a Google search for men's consignment in Charlotte and to find out more info about the consignment process, I called the store August 5th. I spoke with an employee who let me know that I would need to make an appointment with the owner (Amy) to review my items, and that meant I needed to call back on the following Tuesday, August 8th. I would have appreciated the offer to call me back at a time when Amy was available, but I stuck with their process. I then went on the website and sent a "contact us" message through their system requesting an appointment time. Never heard back. I did not get a chance to call that Tuesday, but instead that Thursday, August 10th. When I called, no one answered, but instead I got voice mail, and I left a message stating that I'm interested in an appointment, gave my clear details, and referenced my previous message sent days before. Never got a call back. I then called again middle of last week (I believe Aug 17th), leaving a voice message -- again -- and requesting a call back that day. Still, never received a call back from any of these attempts to get in touch. It's a shame because I imagine they likely have a nice store, great items, and I love doing business locally, especially consignment. But if it has been this laborious to make an appointment, I can only imagine how difficult it could be to communicate while doing business with them.