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I was so disappointed. I was at the resort for a w...

I was so disappointed. I was at the resort for a wedding. The staff favored people who had the opposite pigmentation of their own. It was sad. The food was bland at the resort. They messed up my room selection. I booked an OCEANVIEW room and they gave me a poolside view. They moved my room after I complained only 2 rooms down from where I had initially been placed...still a poolview.They tried to say if you come out to the balcony and try to look to the far left you can see partially the ocean. The room was so old looking for a location that was supposed to be modern. I was highly disappointed when I switched rooms, however, I did not have time to dispute the issue as I had to run to help the bride get ready at the time so I could not truly take the time needed to rectify the situation. Did I mention they claim I could not get room service. This Oceanview room option is not worth it, I recommend strongly those who can to stay at the Royal Caribbean the staff is friendly, the rooms are spacious, they have an open bar, butler, even bath robes, hot tub, random events, and the food is delicious....at the Montego Bay Oceanvieww there is no bar, no robes, food sucks, no room service. I was told the location and room was better then the Royal Caribbean option...I was duped. I took pictures to dispute the charges with my card company. On top of all of that, they did not give the bride the decorations she paid for, I had to step in. They were not prepared at all each time we were moved to a different of the services my friend they were still trying to set things up. It was a terrible 1st time experience.

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