I have been trying to get service for 7 weeks. Dro...

I have been trying to get service for 7 weeks. Drop/bury work order not even put in by customer service for 3 1/2 weeks after request for service. Took time off work for an installer to come who was supposed to install in house but he said he couldn't do anything without a green box. The company knew this was a new construction and there wasn't any green box or line run from the street. Had another appointment 2 weeks later because we were told they were following protocol and the same guy came out again and said we're out of luck once again without the green box. I am at a loss. They don't even deserve 1 star. They spent all that money on a superbowl commercial instead of investing in their customer service/installation processes. A long time customer can't even move and get new service. Drop/bury scheduled for February 28 which is 2 months after I started calling requesting service. ZERO STARS COMCAST