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Review of Parkside Lodge of Mundelein-Lu...

The worst ER experience ever. Nurse Bailey is not ...

The worst ER experience ever. Nurse Bailey is not empathetic or compassionate with the patients whatsoever! I checked in at 3:30ish pm on April 17th and it's about 7:19 pm now. I heard her telling a patient who was asking when he will be seen that he is not dying. I also overheard her tell another patienr you've only been waiting 4 hours others have been waiting for 6 hours. Around 7:00 pm I asked if I can go to the cafeteria to grab a quick bite to eat since I was told that there are 6 people ahead of me and it might be another few hour wait; and I was told that the reason for the delay is because the hospital is slow at discharging people and the ER is being used to house patients who are now waiting to be admitted. This left the ER patients waiting about 4-6 hours. Then, Nurse Bailey had the audacity to snap and tell her colleauge if she goes to the cafeteria I will take her name off the list. Mind you, I was told it'll be a few more hour wait. The elderly suffered because of the hospital's incompetencies.