A Google User Review of The Pep Boys - Manny, Moe, and...
Scott Skurzewski and Edward Colon are thieves and ...
Scott Skurzewski and Edward Colon are thieves and have no shame in stealing from customers by unethical meansThe Sunrise Plaza location is full of liars and scam artists. Do NOT go in there. They refused to provide an authorization form for work to be completed and started unauthorized work on my car. They charged me over $1800 to get my car back (KBB of my car is >$400).
After taking to another mechanic, he found all my OEM parts were replaced with aftermarket parts and work charged on Pep Boys receipt was not even done to the vehicle. Scott Skurzewski the manager and Edward Colon are thieves and have no shame in stealing from customers by unethical means. I ended up hiring an attorney to litigate the unsafe measures and stealing this establishment performed as I now have an unsafe vehicle with improper parts per two separate inspections by dealership and other mechanic. My attorney litigated with Pep Boys corporate office who was also verbally abusive. However, after 4months, Pep Boys corporate attorney agreed upon a $1000 refund with my attorney. Upon rendering my address of where to send payment, no payment was ever received. (years later). This company never planned to follow through because the fish rots from the head down and this thievery exists from a store in Florida all the way up to corporate offices. Buyer beware.
Updated 3/5: The comment below from corporate saying they can help is also fake. I reached out to them and surprise surprise, zero response.
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