Only give one star as have not choice if I want to...

Only give one star as have not choice if I want to leave a review or this company wouldnt have got a star at all. This companys advisors when you call are disgustingly rude and do not priorities jobs that have been deemed urgent instead they leave you for almost a week with no facility's. My housing association is temporarilly using this so called company for all their jobs for their tenants and my housing association deemed my job as urgent as recently moved into a flat and had issues with where plug was for my washer which left me unable to push my washer back because once i plugged the washer In the machine wouldn't physically go passed into the alcove as the plug stopped it and also where my fridge freezer was supposed to go couldn't as needed a plugs socket fitted to be able to do so. So because of this I had to put the fridge freezer in the space where my cooker Should be hence my housing association deemed it as urgent as I didn't have any cooking facility or the things that your supposed to be able to have. Now as we all know these things are not a choice it's something we all need in life. Instead they didnt give me an appt for nearly a week but I tried to sort it on the phone and the snotty advisor stated that she did not deem it as urgent and that my housing association "WILL HAVE TO MAKE MY WASHER FIT" even tho id already explain that you physically could not make it got because the plug socket that is currently there when plugged in physically stops the washing machine being able to be pushed back. Not one care or thought was given. Attitude was disgusting and I would not recommend this pittyful company at all. Between esh and my house association I have had hell on trying to get a simple thing sorted which was made to be bigger than it had to be. Esh you should be disgusted and need to teach your staff some decent customer service if you know of it yourself. I would stay clear if you possibly can.