M

M Solkowitz

3 years ago

I was working with Josh at Rate Genius. We comple...

I was working with Josh at Rate Genius. We completed all the paperwork and were waiting for signed documents to come back. I received a notification that -- OH the lender did not realize it was a used car and the rate is now higher -- !! All the communications and paperwork submitted stated and indicated that it was a used car.
After complaints to the BBB the direct lender contacted me and made it right!

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