shelley mitchell

Review of The Ford Store San Leandro Lin...

On July 15, 2016 my husband and I went to the Ford...

On July 15, 2016 my husband and I went to the Ford Store in San Leandro. To say the time we spent there was eventful is to say the least. We sat there for 6-7 hours trying to purchase a car. Eventually we were approved however we needed a cosigner. We were able to get a cosigner. We took the car and we're happy. Moving on we received paperwork from the dealer and was stunned to know that the financing department had switched my husband and the cosigner around on the contract. The cosigner became the primary applicant and my husband became the cosigner. This was done without our knowledge. We have been fighting with Chris the finance manager for weeks trying to get this fixed by rewriting the contract only to get run arounds, etc. To say that we were lied too and dupped is an understatement. I've heard of car salespersons being snakes and liers well I've experienced first hand with Chris and Alphonso and the rest of the staff there. Don't buy cars from them. Customers taken advantage off!!!!!