I was given the nights stay in the hotel as a Chri...

I was given the nights stay in the hotel as a Christmas present it was highly recommended to my fiance by her friends.

We found the receptionist very nice and she even upgraded our room for us. The room was fantastic clean spacious so thank you.

My issue was the food and drink. When we checked in we went into the bar for a drink. My fiance got a g&t I got a pint of Guinness. The Guinness was warm and a bad pint I left most of it.

When I went to order another round I said it to the barman about the Guinness and he said he would look into it. I ordered a Heni and another g&t and again the lager was flat. I did not look for a refund for either drink I figured I had already told the barman and left it at that.

We went for food in the rear lounge and I ordered ribs that came with corn on the cob fries and coleslaw. The corn had no holders I had to eat with my hands and was stone cold so I sent it back explaining to the waitress who was very helpful.

It returned hot no holders again and pickled with salt so left it. The coleslaw came in a plastic little dish you might get in McDonald's so disappointing for a high grade hotel.

My fiance ordered a caeser salad with chicken. She found the chicken tough and burnt and the salad bland with no dressing.

The waitress came back over she could see we were not happy we just said we were disappointed with it. We declined the desert and paid our bill and left a generous tip. Her service was great it was not her fault.

We went to the bar to look at the band... 2 direction or something like that they were fantastic.

I tried another pint and gave up and went onto bottles as it still tasted wrong.

My fiance worked in hospitality for many years and tried explaining that the run from the kegs to the taps may be long and the drink settles in the lines when not busy and also explained that in the evening the chef has most likely gone home and a junior or trainee probably prepares our food and was not checked before being served.

In fairness I think she felt terrible as she got me this as a gift.

I had bought Julie a treatment as a gift and she said it was fantastic.

In truth the hotel was lovely the staff fantastic the band brill but the food and drink was extremely disappointing.

Julie said it to the receptionist when we checked out on Sunday who thanked her for her feedback and would speak to the chef.

The room we stayed in was 406 well worth booking it's a beautiful room.