Service experience for 4/28/14...Needed oil change...

Service experience for 4/28/14...Needed oil change and headlight looked at; possibly new tires. I drove in to the left side of the service bay (right side was 3 cars deep). There wasn't anyone around to greet me, but I could tell they were pretty busy. I walked over to the service manager's office as I saw the manager and another employee there. Amanda was quick to greet me and took up my case...in short order we went to her office and got started. I ended up needing new tires and she took the time to show me exactly what shape my tires were in (poor with uneven wear). After waiting about 30 minutes she came back in to let me know new brakes were needed, but there was a special for that just like the tires had a special sale as well. Both initially and after mentioning the brakes she offered the free shuttle service, and this time I took her up on the shuttle offer. Everything was able to be done in one day (dropped the car off around 2:30pm...it was ready a little after 7pm). Amanda made me feel like family, and that my car issues were important to her. She gave me the best deal on all the service I needed done, and I will most definitely be returning and asking for her! Overall a GREAT job on a busy Monday without an appointment!