Robert Bryan

Review of Bond Factory

I had some loppers that I bought at Lowe's manufac...

I had some loppers that I bought at Lowe's manufactured by Bond. I used them sparingly, however after about 1 year of limited use I was able to break the metal joint where they bolt together. The metal just snapped under the pressure applied when I was squeezing them together. I was shocked because I am not that strong and the metal looked like it was incredibly brittle. I contacted customer service and they were able to get me a replacement even after I contacted both my credit card company and Lowe's trying to find my receipt, but was unable to. They stood behind their product, but only time will tell if the replacement is more durable.