Joanne Ponniah

Review of Vandergriff Hyundai

I am so disappointed. I was lured out to this deal...

I am so disappointed. I was lured out to this dealership because I was given such a "great deal," when in reality it was a used car. They did not disclose that this car was a loaner, and Kade says that they add miles to it to "lower the cost." I was told by Audrie that I could pick from 3 models, but when I got there, I could only take the one with the most miles, of course. Additionally, all tires had low pressure!!! That is so terrible for the wheels, axels, alignment, etc. and who knows how long the manager was driving it with low pressure, for all I know he/she could have been driving it with low pressure for 3,000 out of the 4,000 miles that are on the car. It's one thing not to disclose this information, but it is outright deceitful to tell someone they are getting a new car, when in reality, it is not new. Make sure you check the miles on your "new" car. I am so glad I chose not to sit through financing, I can't imagine how bad the fine print must be. That's 2.5 hours of my time and my boyfriend's time that was a complete and utter waste, not to mention driving 60 miles in the rain. I will NOT be buying from this dealership, and I will make sure that no friends and family are serviced by this dealership. It really is too bad, because I did used to take my car here for service and maintenance since moving to DFW.