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Patricia Bakerian

4 years ago

I am a customer of 40 plus years in Massachusetts ...

I am a customer of 40 plus years in Massachusetts . Bought a refrigerator April 18th 2018. I got a wrong refrigerator. Have been scheduled 5 weeks in a row for exchange. Each week they have canceled. Now I guess it's the Better Business Bureau to complain to or channel 7 news. I know Sears is going down the drain. No one there seems to care about good customer service.

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