Nice, capable people in the TLScontact office, but...

Nice, capable people in the TLScontact office, but Teleperformance and TLScontact specifically reeks of an archaic corporation with little concern for the people it serves. Poor website UX, insufficient and poorly designed emails, outdated technology. Not only was my UK visa appointment two hours late, but their system of managing COVID was to have nearly everyone wait outside in the heat.