Melinda Lockhart

Review of Suburban Surgical Company

I sent photos of the part I needed. PHOTOS of a t...

I sent photos of the part I needed. PHOTOS of a tightening knob we needed. I got a completely different item in the mail. I emailed back and the lady didn't know what I meant by a female or male. Female is inny, male is outy and the pictures sent originally were very clear. She refused to help any further, called my office and threw a hissy fit that I got what I asked for which is not true and I made it clear under no uncertain terms that I'd be taking my business elsewhere because it is one thing to not know your job, products, or how to look at a photo with your eyeballs and a completely different thing to call my office with an attitude. You ma'am are the person who doesn't know your job. Don't bother with these people, they will screw your order up and refuse a refund all the while admitting they don't know up from down. Ridiculous.