For tuning I use a smaller/local shop but have bee...

For tuning I use a smaller/local shop but have been very happy with the kids exchange program. My last ski purchase left me very happy with BSD. I bought a style of ski I hadn't skiied befor on the advice of a salesperson. After using for 3 days I demo'd another ski while at Steamboat and liked it much better. I was familar with their return policy, but skeptical. I called and Leana went above and beyond by getting the new skis expedited to the store and mounted before my Jackson Hole trip. Even threw in a couple of boot heel replacements and reached out to the manufacturer rep to get advice on binding setup and had the tips/tails detuned. Very pleased with the ability to swap out the skis I had and for Leana going above and beyond, even when I was pestering her every other day.