Where do I start? Stay away from this place unless...

Where do I start? Stay away from this place unless there are no other options in Ames. We stayed with them for 3 years, only because we were in financial spot where we couldn't afford more. Their properties are gross! The first apartment we had with them had mouse poop everywhere when we got it, the door frames had cracks, the oven looked like something died in there, there was cat hair all over the carpet that was supposedly "cleaned." They were not able to send anyone to clean, so we spent close to 12 hrs cleaning our apartment and they gave us a $60 credit. When we moved out they charged us a bunch of random cleaning fees and barely got any of the deposit back. The second duplex we got was a similar situation with dirty carpets, broken shelves in the kitchen, front door that was patched up with planks and would have fallen apart with a punch. When asked to fix the shelves, they simply put a plan of wood underneath it instead of replacing the decaying wood that was all over the kitchen. Our dishwasher stopped working at one point and it took them over a month to replace it! Every time there was rain, the basement would flood! They could have warned us, but told us this was storage space and all our stuff was soaked after the first time it rained. There were even foundation leaks behind the breaker box, super unsafe! The backyard had broken glass all over it, which my wife cleaned up when we moved in so our dog wouldn't cut herself. We put them in garbage bags and put them in the garage. I mentioned this to them and they still charged a bunch of money to clean their own mess up! These people are slum lords. If I could give this place zero stars I would!