Yolanda Gonzalez

Review of Ramada St. James/Gaslamp

Customer Service in the afternoon was horrible. Wh...

Customer Service in the afternoon was horrible. When I checked in they were unprofessional, could not clarify what floor I was in, did not acknowledge me when I said hello at check in, and their vocabulary was street language. When I asked them how can get to Seaport Village, they stated either walk for 20 minutes or get a cab. Instead of referring to the Cable Car that was only a block away and stopped in front of Seaport Village. The hotel was old, and no window access to the outside, I can live with that. But the amount you pay for your stay, accommodations and customer service does not add up.